Klarna - Buy Now, Pay Later

We have now partnered with Klarna as a payment option for our customers. You can spread the cost of your order(s) over 3 months with our buy now, pay later option which means you pay a third of the price of your order upfront followed by two more payments over two months. 

Select Klarna at checkout and you will be redirected to their site to complete your order.

Please note if you select Klarna at checkout and it says unavailable on the redirect screen. It normally means you have to increase the order value to be eligible. Minimum order value is £35 to use this service.

Please note Klarna apply a fee if you fail to pay on time.

 

Has Klarna recieved my payment?

Once we have received your payment we will send a payment confirmation email to the address you used when ordering.

To increase your eligibility for Pay later, please help us eliminate some top decline reasons

• Ensure your name and billing address match those held by your bank account or electoral roll.
• Retry - ensuring delivery of goods to your billing address.

What happens if I forget the payment date?

To help you pay on time, we’ll alert you by email two days before a payment is due. You can also log in and view your orders at any time on the Klarna site.

Does using Klarna effect my credit score?

Klarna carry out a soft search against your credit file to determine eligibility which does not effect your credit score. 

What information do I need to provide when I buy?

To make a purchase with Klarna you need to provide your mobile phone number and your e-mail address. All information will be sent to your email address, so it is important you provide the right contact details. We recommend that if you are new to Klarna and you haven’t used the Pay later option before, you should have your first order delivered to your billing address (where your bank account is registered). This maximizes the chances of your purchase being accepted.